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Effective Date: 12/02/2026

1. Introduction This Privacy Policy explains how HARMONISE collects, uses, and protects your personal data when you visit our website, use our services, or subscribe to our newsletter, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. Information We Collect

  • Personal Data: We may collect personal data such as your name, email address, phone number, and other contact details when you fill out forms, subscribe to our newsletter, or contact us.
  • Usage Data: We may automatically collect technical data including IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.
  • Newsletter Data: When subscribing to our newsletter, we collect your email address and may store your IP address and subscription timestamp for legal compliance and security purposes.

3. Legal Basis for Processing (GDPR)
We process personal data only when we have a lawful basis to do so, including:

  • Consent – when you subscribe to our newsletter or voluntarily submit your data.
  • Contractual necessity – when processing is necessary to provide requested services.
  • Legal obligation – when required to comply with applicable laws.
  • Legitimate interests – for improving our website, security, and services, provided your rights do not override these interests.

4. How We Use Your Data

  • To provide and manage our services.
  • To respond to inquiries and communication requests.
  • To send newsletters and marketing communications (only where consent has been given).
  • To improve website functionality, security, and user experience.
  • To comply with legal and regulatory requirements.

5. Newsletter & Email Marketing
If you subscribe to our newsletter, your personal data will be used exclusively for sending updates, news, and promotional information related to our services.

Newsletter communications may be managed through a third-party email marketing service provider (such as Mailchimp), which processes personal data on our behalf under a data processing agreement and in compliance with GDPR requirements.

You may withdraw your consent and unsubscribe at any time by clicking the unsubscribe link included in any newsletter email.

6. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected or to comply with legal obligations. Newsletter data is retained until you unsubscribe or request deletion.

7. Data Sharing
We do not sell or rent personal data. We may share personal data with trusted service providers who support our website operations and business activities, subject to appropriate confidentiality and data protection safeguards.

Personal data may be transferred outside the European Economic Area (EEA) only where adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including protection against unauthorized access, alteration, disclosure, or destruction of personal data.

9. Your Rights Under GDPR
Under the GDPR, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request erasure of your personal data (“right to be forgotten”).
  • Restrict or object to processing.
  • Withdraw consent at any time (without affecting the lawfulness of prior processing).
  • Request data portability.
  • Lodge a complaint with a supervisory authority in your EU member state.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with an updated effective date.

11. Contact
If you have questions regarding this Privacy Policy or the processing of your personal data, please contact us at office@harmonise-horizon.eu.

Optimizing Energy for Smart, Green Cities

Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or CINEA. Neither the European Union nor the granting authority can be held responsible for them.

This project has been partially funded by the European Union’s Horizon Europe research and innovation programme under the grant agreement No. 101138595 and by the Descriere imagine Swiss Government.

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